Resolved -
This incident has been resolved.
Aug 25, 21:59 AEST
Monitoring -
Issue has been mitigated and we are monitoring the results. Payments are now available in MyCreds platform.
Aug 25, 11:15 AEST
Identified -
The issue has been identified and we are working through a resolution.
Aug 25, 09:30 AEST
Investigating -
We are currently addressing intermittent issues affecting payments in MyCreds platform. Users may encounter errors or have difficulty making payments. We are working to fully restore the platform and will provide the next update by 8pm 24/08/2026 MDT, or sooner if new information becomes available.
We apologize for any inconvenience and appreciate your understanding.
Aug 25, 09:18 AEST